SHIPPING & RETURNS
30-Day Guarantee
We want you to be happy with your purchase. If you are not satisfied with your purchase for any reason, you may return it for a full refund within 30 days of the purchase date.
To return an item, please contact us and request a return authorization number. You will then be responsible for shipping the item back to us at your own expense. Once we receive the item, we will inspect it and process your refund.
Items that are not eligible for return include:
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Items that have been used or damaged
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Items that are not in their original packaging
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Items that do not have the original receipt or proof of purchase
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We reserve the right to refuse returns for any reason.
SHIPPING POLICY
Shipping rates
Shipping rates will vary depending on the weight and size of the package, as well as the distance it is being shipped. Shipping rates will be calculated at checkout.
Shipping methods
We offer a variety of shipping methods, including standard shipping, expedited shipping, and overnight shipping. Standard shipping is the most affordable option, but it may take a few days for your package to arrive. Expedited shipping is faster than standard shipping, but it is more expensive. Overnight shipping is the fastest option, but it is the most expensive.
Shipping restrictions
There are a few items that we cannot ship, including hazardous materials, flammable liquids, and perishable goods. We also cannot ship to P.O. boxes or APO/FPO addresses.
Shipping tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your order.
Shipping damage
If your package arrives damaged, please contact us immediately. We will work with you to resolve the issue.
Here are some additional details about our shipping policy:
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We ship to all 50 US states.
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We ship Monday through Friday.
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We do not ship on weekends or holidays.
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We ship from our warehouse in California.
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Shipping times may vary depending on the distance the package is being shipped and the shipping method selected.
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We are not responsible for any delays caused by the shipping carrier.
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If you have any questions about our shipping policy, please contact us.
RETURN & EXCHANGE POLICY
Return and Exchange Policy
We want you to be happy with your purchase. If you are not satisfied with your purchase for any reason, you may return it for a full refund, exchange, or store credit within 30 days of the purchase date.
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To return an item, please contact us and request a return authorization number. You will then be responsible for shipping the item back to us at your own expense. Once we receive the item, we will inspect it and process your refund or exchange.
Items that are not eligible for return include:
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Items that have been used or damaged
-
Items that are not in their original packaging
-
Items that do not have the original receipt or proof of purchase
We reserve the right to refuse returns for any reason.
Refunds
Refunds will be processed to the original form of payment within 10-15 business days of receiving the returned item.
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Exchanges
If you would like to exchange an item, please contact us and request an exchange authorization number. You will then be responsible for shipping the item back to us at your own expense. Once we receive the item, we will ship the replacement item to you at our expense.
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Store Credit
If you choose to receive store credit for your return, the credit will be applied to your account within 10-15 business days of receiving the returned item. The credit can be used towards future purchases.
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Contact Us
If you have any questions about our return and exchange policy, please contact us.
This is just a generic policy, and you may need to add or remove certain items depending on the specific products or services that you offer. You may also want to consider offering different return policies for different types of items, such as clothing or electronics.